60-DAY RISK-FREE TRIAL AND FREE SHIPPING & RETURNS

Questions? We’re here to help!

Support

Shipping & Returns

Where do you ship?
Do you ship internationally?
How much is shipping?
When will I receive my order?
What is a 60-Day Risk-Free Trial?
How do I return an order?
How will my OOO arrive?

Warranty

What is our ‘Always in Style’ Upgrade Plan?
What is the warranty on the luggage?
What is the warranty on the battery?
What is the warranty on accessories?

Our Luggage

Is the battery removable?
What electronic devices can I charge?
What is included with the battery?
How do I charge my battery?
Is the battery compliant with airline regulations?
Can I change the code on my TSA lock?
What’s the best way to clean my luggage shell?